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I can not get passed the confirm page when performing a test transaction

Thread began 5/11/2010 2:11 pm by nathan400860 | Last modified 5/14/2010 9:30 am by Jason Byrnes | 940 views | 5 replies |

nathan400860

I can not get passed the confirm page when performing a test transaction

Hello,
I linked my payment gateway api id and transaction key into my ecart 5 shopping cart. I linked every thing in fine and my shopping cart created all the check out forms. Every time I do a test transaction, i can not get passed the confirmation page. I get the error message

"You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'For Flushing Systems,'San-T-Bottle With Twelve San-T-Tabs ',79.95,1)' at line 1."

I get this every time i click on the confirm button on the confirm page. The successful transaction page never comes up. I have tried to look up my error online and many other people have had this error but I still do not know how to fix it. I linked to my payment gateway successfully because every time i do i test transaction i get an email from authorize net with all of the order information, i just cant seem to get passed the error page. I would really appreciate some assistance.
Thanks,
Nate Swan

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Jason ByrnesWebAssist

It looks like either the item name or item description that is being stored in the cart includes an apostrophe in it. That apostrophe is causing an error when it is trying to store the order information in the database.

Check the name and description in the database for apostrophes.

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nathan400860

Unfortunatley No Apostrophes.

Jason,
I checked my static buttons and in the name and description area I have no Apostrophes. This is how I put in the information in my ecart static button for one of my products that i get the error message on.

ID: SFS 200 Standard
Name: Flushing System SFS 200 Standard
Description: 5 Star Rating
Thumbnail: Product Images/ SFS 200 Standard Small.jpg
Weight: 0
Quantity: 1
Price: 189

I did this for every product. I dont know why i get this error message.

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Jason ByrnesWebAssist

my guess is that the the Item ID:
ID: SFS 200 Standard

is being stored in column in the order details table that is set to be numeric.


Double check the store order details server behavior on the confirm.php page, Make sure that the Database column that is bound to the Cart ID Column has the data type set to text, you will need to check this in the database itself to make sure that the item ID column in the order details table is a text column.

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nathan400860

Thank you so much

Thanks Jason doing what you told me helped me solve my problem!
Thanks!,
Nate Swan

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Jason ByrnesWebAssist

Great, glad to hear it is working.

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