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eCart not processing Authorize.net

Thread began 4/30/2010 3:43 pm by president310264 | Last modified 5/03/2010 6:10 pm by Jason Byrnes | 1665 views | 14 replies |

president310264

eCart not processing Authorize.net

I have a site using eCart and it does not seem to be posting to Authorize.net. I get the check failure page. I have put the response tags on the page but nothing displays. So I do not know where the error is located.

I have attached the appropriate files/code in the attached zip. Could someone please take a look and let me know where I am going wrong please?

Attached Files
cart.zip
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Jason ByrnesWebAssist

you did not include the confirm page where the processing takes place. Please send a copy of the confirm page.

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president310264

Sorry 'bout that

Sorry I forgot to include the confirm. Here it is.

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tom92909Beta Tester

Just curious. Are you set to TEST MODE inside your Authorize.net account?
Do you get any type of error message?

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president310264

No. We have been live for quite some time. I just think I am missing something.

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tom92909Beta Tester

Did it ever work?

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president310264

Yes. All I did was add a new item to the db and create the corresponding detail page for that item.

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Jason ByrnesWebAssist

does it only fail with this one new item now, or have you tested other items?

If it was working before you added the one new item, and did not change anything in the checkout pages, I would think the problem is with the new item.


note:
conform page attachment was removed. It included sensitive information, you may want to change your authorize.net login name and transaction key.

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president310264

Thank you for removing that for me. I changed it. It did work but now it does not. I put the response tags on the failure page, but it does not show anything. How can I test to see if it is even hitting authorize.net?

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president310264

ok...I changed my key info and I ran a test transaction through. It seemed to go through from the website...meaning that I reached the successful page with the order number, etc. But it did not show up in Authorize.net.

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