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SagePay checkout_failure

Thread began 4/21/2010 2:13 am by nicolelagden329266 | Last modified 4/22/2010 8:44 am by Jason Byrnes | 1136 views | 2 replies |

4/21/2010 2:13 am | #1 nicolelagden329266

SagePay checkout_failure

Hi
I have have asked this at the bottom of another thread that I started but have not received a reply, maybe because it is a separate problem so I thought it best to start again in a new thread.

"Now, unfortunately I have a new problem, I used the eCart 5 wizard for SagePay VSP Server and it always goes to the checkout_failure.php page, I can't seem to get it to work. I noticed one other thread on your forum (SagePay / Protx Problems) and they suggested deleting the entries for Billing State and Delivery State as they seemed to cause an error when they were changed to UK counties. I have tried this but it didn't work. I also tried to follow the article "Debugging eCart Transaction Failure issues" but nothing appeared to happen.

Is there anything else I could do?"

Many Thanks

4/22/2010 4:33 am | #2 nicolelagden329266

Is any one able to help me with this?

4/22/2010 8:44 am | #3 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
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