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Free Shipping Coupon Code Not Working

Thread began 3/30/2010 11:01 am by larsentim278054 | Last modified 3/30/2010 2:04 pm by Jason Byrnes | 629 views | 1 replies |


Free Shipping Coupon Code Not Working

I have a couple issues.

One - I can't get the free shipping coupon code to work. I'm using Powerstore v2 - and eCart. I have coupon codes setup - and with the test coupon "WebAssist" (gives 10% off subtotal price) - that works fine in the shopping cart - you can see the 10% discounted in the cart view. I created another discount of "SHIP123" - and it doesn't work. Probably because I don't know what the calculation should be. I'm using UPS and item weight to calculate the shipping cost. What should the discount code calculation be? I tried a few things and it still shows a shipping cost when I go through the purchase process.

My other problem is that - since it's a shipping discount code - and it doesn't know what the shipping amount is until you input your ship to address - the customer (and me during testing) can't tell if there is any coupon code being attributed when you input the coupon code.

So first - how do I get it to work, and second - how can I get it to verify this on the cart view if/when it does work?

Thank you so much.

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Jason ByrnesWebAssist

Create a discount rule to discount the UPS shipping quote amount:

On the discounts tab, create a new rule, set the trigger to:
If Session Variable "couponcode" exists

Based on Session Variable value:
If the session variable "couponcode" has a value of "SHIP123"

For the calculation, use Based on UPS Shipping rate value.

You wont be able to verify the shipping discount is working on the cart view page, only on the Confirm page.

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