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Check out with Paypal button WILL NOT WORK!

Thread began 3/22/2010 4:02 pm by PimpMyHoodie | Last modified 3/25/2010 6:13 pm by Eric Mittman | 795 views | 3 replies |

PimpMyHoodie

Check out with Paypal button WILL NOT WORK!

Please, can some one help me with this problem as described in this previous thread!!..

(Either from WebAssist (Eric??) or another forum user!!)

This is the previous thread:

showthread.php?t=11308

This is a massive problem!!..

No matter what I do Paypal just returns:

"Transaction Not Completed
We're sorry
Your PayPal transaction could not be completed. Please return to checkout and try again."

Come on WebAssist!!.. I'm constantly singing your praises on these forums!!!.. I've been waiting 4 days now, I'm beginning to look like a fool and am going to loose a client!!!!... please don't let me down!!!!!!!!....

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Eric Mittman

Have you updated your ticket with this new error message that you are getting? Your ticket is being reviewed by an engineer, any information that you can add would help to get things worked out quicker. To update your ticket login and visit your support history.

supporthistory.php

I noticed that Tom replied to your other thread asking about the result that you get with this when you run the transaction in the Sandbox.

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PimpMyHoodie

Eric,

I have tested this with paypal sandbox accounts and everything goes through perfectly.. this is really getting on my **** now!..

can you PLEASE PLEASE GET SOMEONE ON THE CASE FOR THIS!!!

(And replying to my ticket!!!)

It's been a week and I've had nothing!...

please!... :-(

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Eric Mittman

I just updated another thread with some info about this. There may be a case where you can click on the Express Checkout link and enter cc info rather than login to PayPal and return to the pp_confirm page without the user details showing.

Can you confirm if this is the case for you? Do you get the same result if you choose Express Checkout and login with a PayPal profile?

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