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Transaction Not Completed

Thread began 3/06/2010 8:43 am by info307537 | Last modified 3/08/2010 4:35 pm by Jason Byrnes | 3353 views | 1 replies |


Transaction Not Completed

I am getting a "Transaction Not Completed" not complete message when try to process a transaction using paypal pro. My error message below. I'm not sure what the problem is. Can you please help. Thanks



Status: Failure
Error Code: 10409
Severity Code: Error
Short Error Message: You're not authorized to access this info.
Long Error Message: Express Checkout token was issued for a merchant account other than yours.
Correlation ID: b54d906ad8883
Timestamp: 2010-03-06T13:04:20Z
Transaction Type: none
Payment Type: none
Payment Status: None
Pending Reason: none
Pending Reason Code: none
Full Request: sell_1267821072_biz_api1.petewinter.com1267821086A3LIW7QyE14O7vJOtMmoJ7-JfdTpAQbxUqXR0nqOwdBYgnb0nzQyEfks60.0EC-8JU02328TT2759836Sale96HX5E8UEXC8Q1182.948999.95174.99WebAssist.eCartPHP.Pro.ECOAssy Ink Damper - Roland SJ 100020.45114Damper - Roland / Mimaki /Mutoh2.8517015Printhead - Roland / Mimaki / Mutoh49511
Full Response: A3LIW7QyE14O7vJOtMmoJ7-JfdTpAQbxUqXR0nqOwdBYgnb0nzQyEfks2010-03-06T13:04:20ZFailureb54d906ad8883You're not authorized to access this info.Express Checkout token was issued for a merchant account other than yours.10409Error60.01212010nonenoneNonenonenone

Invalid Configuration
This transaction cannot be processed due to an invalid merchant configuration.

sn_1267877825_biz_api1.petewinter.com7DSKDHWWMVE63X2HAYEmqcIpyBmoFAcpxnggX99BMQVTAeXJysCaNbBJPmMsaahGOxsxk8x.60.0Sale1182.948999.95174.99WebAssist.eCartPHP.Pro.DPAssy Ink Damper - Roland SJ 100020.45114Damper - Roland / Mimaki /Mutoh2.8517015Printhead - Roland / Mimaki / Mutoh49511Visa4864831030003466062012verifiedPeteWinterinfo@petewinter.comGB
83A Oakfield RoadSouthgateLondonGBGBN14 6LT07958 732398
AYEmqcIpyBmoFAcpxnggX99BMQVTAeXJysCaNbBJPmMsaahGOxsxk8x.2010-03-06T13:38:10ZFailure5a7cd04e401e9Invalid ConfigurationThis transaction cannot be processed due to an invalid merchant configuration.10501Error60.011959611182.94

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Jason ByrnesWebAssist

the first error looks like it is occurring when you are using Express checkout.

In the express checkout chain, there are three server behavior's:
authorize Paypal Express Checkout - checkout.php
Get Payer profile - pp_confirm.php
Process PayPal Express Checkout - pp_confirm.php

the error is saying that the API Information used in the authorize Paypal Express Checkout server behavior is not the same api information as in the Get Payer profile or Process PayPal Express Checkout behaviors on the pp_confirm.php page.

The other error you are getting is saying that you account is not properly configured for direct payments, contact payapl to see why your account is not properly configured.

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