close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

After Install - Accessing Domain

Thread began 3/03/2010 12:45 pm by gkjpease399719 | Last modified 6/27/2010 11:27 pm by neilo | 1523 views | 12 replies |

gkjpease399719

After Install - Accessing Domain

Successful install, was directed to mysite.com/powerstore300/admin/home.php - and into my sites dashboard, great!

Asked to delete install folder. Silly question, but is that to be deleted from my 1&1 server? Next, thought I'd open a new browser to first test - mysite.com/ Next I tested - mysite.com/admin - In the first test received the following warning and error:

Warning: require_once(global.php) [function.require-once]: failed to open stream: No such file or directory in /homepages/20/d316463428/htdocs/index.php on line 2

Fatal error: require_once() [function.require]: Failed opening required 'global.php' (include_path='.:/usr/lib/php5') in /homepages/20/d316463428/htdocs/index.php on line 2

In the second test received, error 404! Not Found

I was just following the given instructions - "You can access the PowerStore admin at any time by opening your browser, enter the URL to your PowerStore site (where you uploaded the files to) and append 'Admin' to the end of the URL. Example: http://mysite.com/Admin"

A global.php missing, but how do I fix it?


Beginner needs WA tech support help. Thanks!

Sign in to reply to this post

Jimmy Wu

Take a look at the home.php page in the Admin directory. The second line of that page should look like this:
<?php require_once( "../WA_Globals/WA_Globals.php" ); ?>

If that is what it looks like on your page, make sure that the WA_Globals.php page is located in the WA_Globals directory in the main PowerStore directory you have set up.

Sign in to reply to this post

gkjpease399719

follow-up

Yes, using textwrangler, I found that the second line is exactly as you wrote, <?php require_once( "../WA_Globals/WA_Globals.php" ); ?>

Next I looked in the PS3 main directory, then into the WA_Globals.php directory and found WA_Globals.php

What next? Thanks again!

Note: The WA_Globals.php file was also uploaded into the 1&1 Server

Sign in to reply to this post

Jimmy Wu

It looks like your PowerStore is trying to run the install files again. Have you deleted the install directory from your server yet? If you have, try restoring it. If you are sent to the installer again, something may not have been installed correctly for your store. Let me know what happens.

Sign in to reply to this post

gkjpease399719

Still More To Do

I have deleted install and then reinstalled and then again deleted install, without success in all cases. I was never sent to the installer again in all cases. I still can not access mysite.com. I still get the same errors. Any more suggestions? Thanks!

Sign in to reply to this post

Jimmy Wu

I just noticed you are trying to access the page through mysite.com and the admin pages through mysite.com/admin. You installed your Powerstore in a sub-directory, not in the root of your site. You will have to access the PowerStore from mysite.com/PowerStore300/ and mysite.com/PowerStore300/Admin/

If you want the PowerStore to be accessed from mysite.com and mysite.com/Admin, you will have to re-install the files at the root of your server.

Sign in to reply to this post

gkjpease399719

Thanks for your quick response

I am a beginner, so please tell me how to install at the root of my server. How is it that I installed powerstore in a sub-directory, not in the root of my site? I do not understand. I have used transit to upload powerstore files found in my applications folder to my 1&1 remote server.

I apologize for not understanding how this basic process works. Thanks Again!

Sign in to reply to this post

Jimmy Wu

Basically, the files for the PowerStore are located in a directory called PowerStore300. The PowerStore300 directory is in your root directory. You will have to log in to your sql server and delete the tables created by the first PowerStore installation or use a different database to install a second time. You would then delete the PowerStore300 directory and its contents from the server. Download a fresh copy of the PowerStore from our site and upload just the contents of the PowerStore300 onto the server. Then just access the installer by going to the root url of your server. You would then be able to run through the installer and access the store through mysite.com and the admin pages through mysite.com/Admin

Sign in to reply to this post

neilo

This post has been deleted.

Office Guy-172461

Not the best domain and hosting service

This post has been deleted.

loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...