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Theme It crashes CS3 on Mac 10.4.11

Thread began 2/21/2010 11:42 pm by whit368229 | Last modified 2/22/2010 11:51 am by whit368229 | 2131 views | 2 replies |

2/21/2010 11:42 pm | #1 whit368229

Theme It crashes CS3 on Mac 10.4.11

Installed the extension, restarted CS3, opened a php page... CRASH. Deleted the dat file and relaunched CS3, opened an html page... CRASH. Relaunched again, changed to a different site, opened an html page... CRASH. I just disabled the extension in ext mgr and relaunched CS3 and it still CRASHES! Everything was fine until I downloaded/installed Theme It, now I'm freaking out...

2/22/2010 7:01 am | #2 Ray BorduinWebAssist

I have opened a support incident so that we can help you resolve this issue. Please log into your profile and update the incident at the webassist web site. Include a phone number and good time to contact you and we can help resolve this issue quickly.

Did this help? Tips are appreciated...

2/22/2010 11:51 am | #3 whit368229

Fixed, thanks

10 minutes after I submitted the requested info, Ray called and followed me through a re-install. Theme-It is now working fine. Thanks for the FAST follow up.
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whit

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