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data parser error

Thread began 2/10/2010 8:39 pm by andy_halsema400687 | Last modified 2/16/2010 5:06 pm by Jason Byrnes | 1438 views | 5 replies |

andy_halsema400687

data parser error

I just installed Dynamic Web Charts and am attempting to create a chart fed by data out of an Access database. All of the set up went fine. Testing the server connection was fine.

When testing my first attempt I received the following error: DynamicWebCharts/Data/MvbProduction_dataparser1.asp?

I found another thread here with a similar issue. As advised in the other thread, I attempted to open DynamicWebCharts/Data/MvbProduction_dataparser1.asp and received the error:

msxml3.dll error '80072efd'

A connection with the server could not be established

/DynamicWebCharts/Data/wa_dfc_xmlVB.asp, line 37


line 37 is:

httpObj.Send postForm

The website is our corporate intranet. I would rather not post publically if it can be avoided.

Thanks!

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Jason ByrnesWebAssist

this may happen if your intranet is configured to use a proxy server.

see the following for more information:
default.aspx?scid=kb;EN-US;289481

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andy_halsema400687

I went through the MS article and verified I have no proxy running. I restarted IIS, stopped and started my website, and still received the same error.

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Jason ByrnesWebAssist

the MSXML Parser may not be properly installed on the server.


See the following for details on installing the MSXML version 3 processor:
324460/

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andy_halsema400687

loaded the msxml parser and still received the same error:

msxml3.dll error '80072efd'

A connection with the server could not be established

/DynamicWebCharts/Data/wa_dfc_xmlVB.asp, line 37

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
login.php

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