I feel your pain... however, after a long phone & screen share process with Ray, he seemed to uncover some things in the scripts, etc. that I would have never figured out... in fact, I'm not even sure how to explain everything he checked for me.
I would, however, look into the forum link below, where Ray made this comment:
Originally Said By: Ray Borduin
Most that I have dealt with in support have been related to having magic_quotes_gpc enabled, or have had testing server setups so that the data is inserted into a different database than they might expect. Of course it won't work on .html pages either, and some may be running into that. 
I would suggest opening a new forum thread with details on the error messages that you are getting. That is how Ray ended up helping me. In the meantime, here is the link to the forum I mentioned above:
showthread.php?t=19122
Good Luck,
Rachel
