was a minor problem but now a big one.
In anticipation of a response on the insert / upload problem i decided to re-put the entire site just to make sure the host server had all the necessary files but unfortunately in doing so i've created a major problem in that you can't access the site at all now. I'll have to get onto the hosting company now to see if they can sort this out for me (again) as i had the very same error message the first time i tried to access the site after i originally transferred the files over. Not sure what causes it? In the meantime, if you have any thoughts on the insert/upload problem please let me know as soon as you can. many thanks