CMS Issues with PS3

Dear Web Assist

I just spent an hour trying to figure out why the new image I uploaded with the CMS for the Details: Header - Main Template would not update in the viewer. It would continually revert to the previously loaded image. I even checked that the new image was indeed loaded to the sever. Out of frustration I clicked save and when the CMS exited the editor there was the new image. I cannot believe this is the way you intend the editor to function.

Am I the only one experiencing these NOT SO TRIVIAL issues? I am not a programmer and trusted that statements such as the following were true:

Quickly and easily set up and launch an entire eCommerce website.
We built it so you don't have to!

So we’ve developed a complete pre-built eCommerce website – all you have to do is set it up, add products, and start selling! PowerStore includes a simple and straightforward Installation Wizard to ensure successful set up as well as a complete admin backend for managing products, coupons, inventory, orders and more.

These statements hardly represent my experience with PS3 so far. I'm in now and will struggle through. I think it's a great package and don't regret my decision to go with Web Assist only the performance of the package thus far.

My two cents.