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CSS Menu Writer 2.01 Installation Problems

Thread began 4/29/2009 8:44 am by mail55422 | Last modified 5/05/2009 8:12 pm by mail55422 | 3911 views | 7 replies

allan205349

CSS Menuwriter 2.01 Installation Problem Resolved

I also had a problem with CSS MenuWriter 2.01 and resolved it per below.

(1) DESCRIPTION OF PROBLEM:

After setting up a new CSS Menu Writer menu using the "Insert CSS Menu" window, I press "OK" , the "WebAssist Site Tools" menu pops up, stating that "MenuWriter: Initializing", "Progress Run Time: 0:01" (see attached screen capture), then nothing, even after waiting 5 minutes or more. Tried various settings in MW, but always the same result. Never had this problem with MW v 1.

(2) RESPONSE FROM WEBASSIST SUPPORT TEAM:

This issue appears on pre-release versions of Dreamweaver CS3. The extension should work on the released version (Build 3481). This is a known issue in Dreamweaver Build 3453.

Please make sure your Dreamweaver build is 3481 or greater. This has been verified and will work on working versions of CS3. To find out the build you are using go to Help->About from the menu in Dreamweaver and click once to forward to the version number and build.

(3) MY RESPONSE TO WEBASSIST:

I verified that my version of Dreamweaver CS3 is Build 3481 and that was is the version that was installed when I had the problem.

(4) HOW I RESOLVED THE PROBLEM (while awaiting a response):

(a) Closed Dreamweaver.

(b) Uninstalled CSS MenuWriter 2.01 from Adobe Extension Manager CS3.

(c) Deleted WinFileCache-____.dat file from C:\Documents and Settings\Allan\Application Data\Adobe\Dreamweaver 9\Configuration.

(d) Rebooted computer.

(e) Opened and Closed Dreamweaver CS3 (don't know why, just thought I would do so in case Dreamweaver needed to create a new winFileCache___dat file before trying to reinstall CSS MW).

(f) Reinstalled CSS MenuWriter 2.01 from Adobe Extension Manager CS3.

(g) Opened Dreamweaver, opened new instance of CSS MW and reentered authorization code.

(h) Created new CSS MW menu and CSS MW 2.01 functioned correctly.


Hope this helps anyone with similar problem.

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