close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

eCart Confirm page - Unknown column error

Thread began 11/17/2009 2:12 pm by Kevin373660 | Last modified 11/18/2009 5:22 pm by Kevin373660 | 2478 views | 6 replies

Kevin373660

eCart Confirm page - Unknown column error

Using eCart 4.5.2 with php and MySQL. When reaching my confirm.php the following error is reported on screen:

Unknown column 'TBB' in 'field list'

I have followed the comments in previous posts about this and belive this has to do with the code trying to post the information into the orderdetail table for a product SKU. All of my sku's start with TBB ("TBB-232305-2030"). The orders table is being updated but not the order details table and the error is displayed on the confirm page. I have CORRECTED the following mistakes that I had made:

1. orderdetail table - the column was set for a int(3) instead of varchar(50)

2. confirm server behavior to update corrected the SKU to TEXT (was numeric)

3. cleared browser values, exited session, closed and reopened browser

4. checked eCart Object - it was correct as it had selected the column from the products table, which was correctly set.

Where else can I check to correct this error??? Is there another place that the incorrect setting my be still set? Please help. Thank you.

Should the order data be posted to the tables before the customer accepts? The shipping values are being collected and intered into the orders table. When the customer clicks accept are they then directed to Authorize.Net to process the remote payment part?

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...