Hi,
I received this description of events from my UK pupil who had the issue:
"I have just had another go: I Googled you, went to donate, clicked on 'go here to proceed', put in the amount, clicked on 'donate', put in my name and address (having clicked on Visa not Paypal) and clicked on 'continue' at which point the message is 'trying to connect you' but nothing happens".
This is consistent with the description I gave you earlier.
Thank you very much.
KB