Originally Said By: robp295024
Those of us who own the Suite are far worse off than those who can now lease - and for a representative of WA to say, in essence, "tough bikkies" is not good customer service and not even good manners... 
How so? If you only lease and you let it lapse, everything stops working. If you already own the extensions and you let the lease lapse, it goes back to what you owned at the time you started the lease. That's a significantly better position to be in.
I looked through the previous posts and was unable to find the WA representative said anything close to "tough bikkies". I only found someone explaining policy and I didn't see any problem with manners. Was that part in another thread?
