Well, apparently he didn't see the point. It angers me that I pay good money for your products and am then forgotten about unless I become a user of something that I have no use for. I will not become a subscriber of Facebook, Twitter or any other of the garbage out there just so I can stay up to date on products I have purchased. I resent that I am supposed to do so. I resent that , as a paying customer, do not merit being kept informed about products I purchase and updates to which I am entitled. Your marketing manager should get his head out of his behind and start treating your customers the way they should be treated. I can only imagine what would happen if I treated any of my clients that way. I would be working at McDonalds instead.