No, you don't need to pay for support. Our lead support technician is out of the office today. We apologize for the inconvenience.
Please try deleting your Dreamweaver cache file and let me know if it clears up your error.
Instructions for doing so can be found in the section "Fixing Common Issues" here:
http://www.webassist.com/community/tutorials/view_tutorial.php?tid=95