Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

› WebAssist Forums › CafeCommerce › CafeCommerce Support › Customers not able to checkout (says I do not ship to their country - USA - I am based in USA)

View all replies to this thread

Customers not able to checkout (says I do not ship to their country - USA - I am based in USA)

Thread began 8/18/2013 12:28 pm by anonymous | Last modified 8/19/2013 1:55 pm by anonymous | 1109 views | 3 replies

8/18/2013 12:28 pmanonymous

Customers not able to checkout (says I do not ship to their country - USA - I am based in USA)

I have not changed any settings but recently repeat customers who I have shipped to before have been emailing me that they cannot checkout b/c I do not ship to their area. My sales went from $1000 a month to $0 for last month. Now I'm realizing people have not been able to check out! Big Problem. I think I have lost numerous new customers that do not realize they can contact me like previous customers do.

What is the problem!!!????

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now. Build a store, a gallery, or a web-based email solution.