Hi Jason,
It's still that same error and I'm using excel. I know excel keeps throwing an error that it's not in proper format too, I just can't figure out what's wrong with it (it's probably Excel that's causing the problem). It's a file that I've exported from Doba, edited so that it looks like what CafeCommerce exports but I don't know enough about CSV files and can't really find literature on it that makes any sense to me.
Also, is it possible to import image links with the CSV import? I don't see the image links in the CC export. It'd make things a lot easier if it's possible.
Thanks!