close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Forgot password: none of the show if messages appear

Thread began 12/02/2012 2:23 pm by thehalpeen319342 | Last modified 12/19/2012 10:11 am by thehalpeen319342 | 2288 views | 11 replies

thehalpeen319342

I've upgraded to 1.1.0. But I am still having problems.

Background:
On registration the user enters a username and password - none of which are encrypted.

Problem:
The user forgets their password. They enter their email address and an email is sent - but only if the server behaviour called 'SecurityAssist Email Encrypted Password' is set to MD5 under the database tab. If it is set to none, I get the message - 'Email failed to send. Please confirm your email settings with your hosting provider.' So why is this. I've read the help details but they aren't making things any clearer.

Also, when and if the user resets their password, it enters an encrypted password. This must be something to do with the way 'SecurityAssist Email Encrypted Password Return' is setup. Here, 'username' and 'password' encryption are set to 'none' - see attached pdf.

Attached Files
forgot Password return pop_up.pdf

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...