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Emails form Authorize.net

Thread began 1/26/2012 12:51 pm by chuck429411 | Last modified 2/06/2012 9:59 am by chuck429411 | 5988 views | 28 replies

chuck429411

Authorize.net email receipts

Here are the two different emails. One is sent to the customer and the other is sent to my company. Why can't my company receive an email that looks nice and easy to read like the customer? Authorize.net says that it is impossible from their end to change who gets what.

Since you guys have integrated lots of shopping carts with Authorize.net, I figured that you may have run across this problem in the past and may have some kind of work around.

Will selecting an email friendly cart from the display manager make ecart send a nicer and easier to read receipt to my company? The email we are receiving at this time (which is what we are going to use to pick the order), looks like someone typed it up in notepad. My client is begging me to get this worked out.

I have been searching for answers in the ecart forum and on this page:
showthread.php?t=14841&highlight=customer+email

In that thread, Eric Mittman says: "you can create a receipt email like the one that the checkout wizard will create for you by adding in a eCart display to the message body, when you add it make sure that you choose the email friendly version of the cart display."

I am not sure if I know what Eric means by adding an ecart display to the message body or if this can even apply to my situation. Please advise.

Attached Files
CustmrRcpt.zip

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