I am on the east coast, so 5 hours behind you. I get in the office at 9am EST (or 2pm GMT) and am available till 5pm (or 10pm GMT).
if skype will not work for a phone call, we could use IM to talk by text chat. if you have a hotmail or yahoo email address you could easily set up a chat program such as Trillian or Adium. we would set up a screen sharing session using Adobe Acrobat Connect Professional to investigate the issue with you.