How do I re-open a support ticket that was inadvertently closed?

8/05/2009 9:16 amBrad Lawryk

Originally Said By: erinlima318673

When I previewed my posting, I thought I was closing the preview, not the support ticket altogether....how do I re-open that support ticket?

Support Ticket #: 106696

Going on day 5 with no resolution...have left 2 voice mails and this is my third posting (ok, second if you don't count the one that accidentally got closed).

erin

I have found it quickest just to open a new ticket and refer it to your old one. In most cases that I have used the ticket system they have been pretty good as long as you provide as much info as possible.

Brad

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8/05/2009 9:16 amBrad Lawryk

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How do I re-open a support ticket that was inadvertently closed?

8/05/2009 9:16 amBrad Lawryk

Build websites with a little help from your friends

Build websites from already-built web applications

Want your website pre-built and hosted?

Everything else!

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