Hi Dave in reply to your comments.
1st point “From a business…” I admire your loyalty to WebAssist but that may be because you are, as it says on your web site, the only approved Strategic Partner in Europe for WebAssist.
WebAssist do not make it clear on their web site that their products are aimed solely at the US MARKET. It should be up to the end user to understand its own market and WebAssist business is to provide the tools. By far, the majority of sales on the internet are shipped to domestic customers, and in order to be compliant with Customs and Excise prices should include VAT, and there is no need to show VAT as a separate item. PayPal payments are processed only through a link.
2nd point “In comparison to support….” Surly the currency content is just a symbol.
3rd Point “Powerstore is an inexpensive……..” Check this out www.prestashop.com
the retail customer can change the currency at point of sale, and its real time conversion, oh and its open source. Yes we do have a choice but the concerns of those contributing to this thread our like mine , we are loyal customers of WebAssist and in return for that loyalty we should expect better service, perhaps I should demonstrate my disappointment and exercise my rights as a customer and use, WordPress and Prestashop and save my money.
Looked at your site and found some clear advice regarding WebAssist products perhaps they should employ you to write their manuals.