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did you just increase the price of Ex Library?

Thread began 8/14/2010 9:42 am by Peterson Design Studio - jefferis | Last modified 9/03/2010 2:17 pm by Peterson Design Studio - jefferis | 4923 views | 59 replies


I just located this thread as well. I'm pretty unhappy about this change. I understand expecting a certain amount of buy in for the subscription service, but I do not understand why discontinuing the program for those most loyal customers who did buy in makes more sense than trying to further promote the program.

If I chose not to upgrade to Super Suite, I would certainly expect the extensions that I have with the serial numbers that I have to continue to activate, or I believe that would be a breach of contract (I may not get updates, but what I have must continue to work and reactivation is a WA imposed issue). Working that out seems harder than maintaining the program.

I am into WA for $1,322. Minus the solutions that I purchased, that is $1,172 in extensions because I had to buy incremental upgrades to my suite. When the program first came out, someone could get the same and more for under $300. OK, I understand we are starting a subscription program. Now I am asked for $200 more to essentially downgrade from where I am at today without regard to how much I have purchased, knowing that I will be spending more in the future unless I give up on WA.

This is particularly true since we finally got to a discussion about a real ADDT substitute which framework was not, and now, even if I "upgrade" I will have to pay more for that.

I would have loved to help promote the subscription service. I'm not sure anyone thought about activation of extensions for someone who left the subscription program, but I was not planning on leaving.

I would very much like to see the subscription program maintained. Had I known it was in jeopardy, I would have offered a testimonial or whatever I might do to help. Barring that, I certainly think that the purchase history of subscribers should be taken into account for whether or not to ask people for more money. I do feel let down by WA.


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