close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Products_Insert when there are options

Thread began 8/19/2010 9:14 pm by robert222776 | Last modified 8/20/2010 10:24 pm by robert222776 | 649 views | 4 replies


Products_Insert when there are options

I am having an issue with the PS3 product_insert page. It does not insert values into the "ProductLive" (via the product available for sale check box) and the the ProductStock database fields in the product table for any options (except for the default option).

Here is what happens:
1. I add a new product, filling out the entire form, with the category highlighted, and with all fields filled out, and the "live" check box checked. I check the box to add options and click finish.

2. Before I add the six color options (default plus five) on the options_Add page, I check the database via phpMyAdmin. I see one record for the product I just added, and all the fields have their values as they should.

3. I return to the options_Add form and add color as the option, and then the default value. No database record added, but I presume there is a "flag" somewhere such that first record is now associated with the default color. I add the next color. I check the database to see a record added this time, but the "ProductLive" and the ProductStock database fields contain zeros, not the values they should, based on the first record entered.

4. I complete the addition of the other four colors (total six), click finish, and the database has a total of six records, the first one correct, and the latter five with the aforementioned zeros. All the other fields such as price, weight, etc. have had their values carried forward with each record for each color addition.

5. I am now at the Products_Update page (for the default color product). If I check the "update all options" boxes for "ProductLive" and the "ProductStock" inventory, the correct values are entered into the five records that previously held zeros, and all records are now correct.

Is this the proper work flow for entering a product with options, or is this a bug? It seems like the records should have been correct without having to perform step 5 above. Please advise.


Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...