close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

menu performance

Thread began 5/12/2010 9:20 am by msjj000 | Last modified 8/25/2010 5:58 pm by msjj000 | 4493 views | 23 replies


Same troubles here - NOT HAPPY

I am writing this to let you know I have a store with around 1200 products with 16 categories and approximately 35 sub categories. Needless to say the site takes F O R E V E R when you click on products or categories.

Everything I read in these forums basically just says "that's how it is" or "just take out some categories or products".

Man that really goes against the notion of having an online store! I wonder how Amazon does it and gets everything to load so well? After all they have a few more than 1200 products. Granted, this was a fraction of the money they have into it and I get that but still.

It would be really great if you would either work diligently to remedy this enormous pitfall or at least specify in ALL your documentation VERY clearly that this ecommerce product is recommended for use in stores with less than 50 products or no more than 5 sub categories.

I am now in a bit of a situation with a client that has paid for a solution that is failing for their needs and I have no Idea what to do about it besides trash the hundreds of hours I have spent prepping the site and tucking my tail between my legs and asking my client to trash the weeks upon weeks they have spent entering items and descriptions along with photos etc. for all their products.

I really hope you guys have more to offer your customers who actually intended to use this products features the way the sales documentation presented to us that we could.

Please update the answer or solution to this initial post as the last thing I saw was from June. Jeesh!

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...