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PS3 Checkout Failure

Thread began 8/04/2010 4:13 pm by robert222776 | Last modified 8/06/2010 10:19 am by robert222776 | 1095 views | 7 replies

robert222776

PS3 Checkout Failure

I get the following message after inserting the troubleshooting code, suggested by Jason, into the checkout failure page. I have made modifications to the PS3 shipping calculations to accommodate my situation. All is well with that until I try to checkout from the confirm page. I am also using the Auth and Capture feature offered by PP PaymentsPro, and I have changed the appropriate code in PS3 to allow for that. I have had successful transactions in the sand box before, but not since I have changed the shipping code. This is a test store, and I am using my PayPal sandbox, so I do not believe any of the information is sensitive. Can you please give me some idea where to start the troubleshooting process, or what information seems to be missing, or causing the problem?

Thanks,
Robert

Direct Pay:
Full Request: <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents"><Username>robert_1276740772_biz_api1.evantagefive.com</Username><Password>1276740777</Password><Signature>AbGaA2Z9MiNT5rwEE0cv00K6dffUA6n87goZC5LU0vWIWCifhvOGyIOb</Signature><Subject/></Credentials></RequesterCredentials></soap:Header><soap:Body><DoDirectPaymentReq xmlns="urn:ebay:api:PayPalAPI"><DoDirectPaymentRequest><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><DoDirectPaymentRequestDetails xmlns="urn:ebay:apis:eBLBaseComponents"><PaymentAction>Authorization</PaymentAction><PaymentDetails><OrderTotal currencyID="USD">2448.97</OrderTotal><ItemTotal currencyID="USD">1859.97</ItemTotal><TaxTotal currencyID="USD">186</TaxTotal><ButtonSource>WebAssist.eCartPHP.Pro.DP</ButtonSource><PaymentDetailsItem><Name>Enclosure Kit </Name><Amount currencyID="USD">379.99</Amount><Quantity>2</Quantity><Number>5</Number></PaymentDetailsItem><PaymentDetailsItem><Name>Enclosure Kit </Name><Amount currencyID="USD">924.99</Amount><Quantity>1</Quantity><Number>41</Number></PaymentDetailsItem><PaymentDetailsItem><Name>Cat Ramp with Scratching Post</Name><Amount currencyID="USD">175</Amount><Quantity>1</Quantity><Number>84</Number></PaymentDetailsItem><ShipToAddress><Name>John Doe</Name><Street1>123 Main St.</Street1><CityName>Anytown</CityName><StateOrProvince>CA</StateOrProvince><PostalCode>95555</PostalCode><Country>US</Country><Phone>707-123-4567</Phone></ShipToAddress></PaymentDetails><CreditCard><CreditCardType>Visa</CreditCardType><CreditCardNumber>4437914971054348</CreditCardNumber><ExpMonth>06</ExpMonth><ExpYear>2015</ExpYear><CardOwner><PayerStatus>verified</PayerStatus><PayerName><FirstName>John</FirstName><LastName>Doe</LastName></PayerName><Payer>rjttjr@sonic.net</Payer><PayerCountry>US</PayerCountry><Address><Street1>123 Main St.</Street1><CityName>Anytown</CityName><StateOrProvince>CA</StateOrProvince><Country>US</Country><CountryName>US</CountryName><PostalCode>95555</PostalCode><Phone>707-123-4567</Phone></Address></CardOwner><CVV2>123</CVV2></CreditCard><IPAddress>98.207.25.217</IPAddress><MerchantSessionId>880c6a1671a71b03a4c08d626ecfbb39</MerchantSessionId></DoDirectPaymentRequestDetails></DoDirectPaymentRequest></DoDirectPaymentReq></soap:Body></soap:Envelope>
Full Response: <?xml version="1.0" encoding="UTF-8"?><SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" xmlns:SOAP-ENC="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xs="http://www.w3.org/2001/XMLSchema" xmlns:cc="urn:ebay:apis:CoreComponentTypes" xmlns:ed="urn:ebay:apis:EnhancedDataTypes" xmlns:wsu="http://schemas.xmlsoap.org/ws/2002/07/utility" xmlns:saml="urn:oasis:names:tc:SAML:1.0:assertion" xmlns:ds="http://www.w3.org/2000/09/xmldsig#" xmlns:wsse="http://schemas.xmlsoap.org/ws/2002/12/secext" xmlns:ebl="urn:ebay:apis:eBLBaseComponents" xmlns:ns="urn:ebay:api:PayPalAPI"><SOAP-ENV:Header><Security xmlns="http://schemas.xmlsoap.org/ws/2002/12/secext" xsi:type="wsse:SecurityType"></Security><RequesterCredentials xmlns="urn:ebay:api:PayPalAPI" xsi:type="ebl:CustomSecurityHeaderType"><Credentials xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:UserIdPasswordType"><Username xsi:type="xs:string"></Username><Password xsi:type="xs:string"></Password><Signature xsi:type="xs:string">AbGaA2Z9MiNT5rwEE0cv00K6dffUA6n87goZC5LU0vWIWCifhvOGyIOb</Signature><Subject xsi:type="xs:string"></Subject></Credentials></RequesterCredentials></SOAP-ENV:Header><SOAP-ENV:Body id="_0"><DoDirectPaymentResponse xmlns="urn:ebay:api:PayPalAPI"><Timestamp xmlns="urn:ebay:apis:eBLBaseComponents">2010-08-04T20:01:25Z</Timestamp><Ack xmlns="urn:ebay:apis:eBLBaseComponents">Failure</Ack><CorrelationID xmlns="urn:ebay:apis:eBLBaseComponents">9139629867d05</CorrelationID><Errors xmlns="urn:ebay:apis:eBLBaseComponents" xsi:type="ebl:ErrorType"><ShortMessage xsi:type="xs:string">Transaction refused because of an invalid argument. See additional error messages for details.</ShortMessage><LongMessage xsi:type="xs:string">The totals of the cart item amounts do not match order amounts.</LongMessage><ErrorCode xsi:type="xs:token">10413</ErrorCode><SeverityCode xmlns="urn:ebay:apis:eBLBaseComponents">Error</SeverityCode></Errors><Version xmlns="urn:ebay:apis:eBLBaseComponents">2.20</Version><Build xmlns="urn:ebay:apis:eBLBaseComponents">1421734</Build><Amount xsi:type="cc:BasicAmountType" currencyID="USD">2045.97</Amount></DoDirectPaymentResponse></SOAP-ENV:Body></SOAP-ENV:Envelope>

Express Authorize
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