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host is HostGator - can't get db server path

Thread began 6/18/2010 2:25 pm by brendafos379366 | Last modified 6/25/2010 8:42 pm by brendafos379366 | 4134 views | 28 replies

neilo

Hi Brenda,

That's odd (perhaps);

It would be useful to know at exactly what point you got the error, and exactly what steps you had taken up to that point:

Did you get to do the wizard again? Or did you get the error straight away going to index.php ?

If you got the Wizard, what details did you manage to fill in (i.e. did you get to redo step 2 (of 4) i.e. to re-enter the database name, database usename, database user's password?

Please could you be exact - it sounds as though you didn't actually get to redo any of the Wizard!

I suspect that the path details have been entered into the database during a previous install, and as soon as the install references the database via the details you enter in the wizard, it reverts to using those (old & wrong) details.

If this is the case, you can either manually enter the correct details in your database (and WA_Globals.php file & globals.php file) or preferably to be sure, delete all the tables in the database, and do a clean (yet again) install.

Could Jimmy - if you are around - lend a hand, please?!

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