close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

An error occurred while generating your PDF

Thread began 5/12/2010 1:56 pm by Peter | Last modified 5/14/2010 6:36 pm by Peter | 2815 views | 3 replies

Eric Mittman

I was able to use SiteScribe on these URLs and generate a PDF as the output without any errors occurring. There might be something going wrong with the installed extension or java that it is working with. Do you have an up to date version of java installed? If not you should ensure this before trying again. If you do have an up to date version of java installed then you will need to check on a couple of things with the extension.

The first thing you should try is deleting the cache file, here is a link to a page with these steps:


If this does not resolve the problem then there could be a corruption of your configuration folder. If this is the case you will need to follow the directions in this post to rename the folder. This will uninstall all of your extensions.


Please post back and let us know if you continue to have this issue and I will ensure that a ticket is opened for you.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...