i have once again tried to follow your advice on re-running the checkout wizard, before I did I deleted all the existing working checkout pages then re-run. However its still coming up with an error. Can I PM the link for you to look at? Basically I have a new checkout page that goes to the new confirm page, the checkout page displays the paypal logo at the top and says
Fast, Secure Checkout with PayPal
Save time. Checkout securely. Pay without sharing your financial information.
Clicking on the paypal logo goes to the pp_checkout_failure.php page which says your transaction could not be completed.
If i try filling in the shipping info, then click the checkbox to duplicate the info for billing, this does not work (did previously on old pages). If I fill in all info for both manually then click submit it goes to the new confirm.php page, clicking on the submit button on this page diverts to paypal and it gives the error:
Your shopping cart is empty.
please advise where I am going wrong