close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Tax not being added to total

Thread began 4/29/2010 5:50 am by ar_za405571 | Last modified 5/03/2010 2:53 pm by ar_za405571 | 843 views | 3 replies

Eric Mittman

Please post back and describe exactly how your tax rule is defined in your cart so that we can help to determine why it is not occurring. If you are basing it off of the state what value are you comparing in the tax rule for the state?

The value that you are comparing to needs to be set to the state for the user, if it is not the rule will work correctly. If you are using a remote checkout the user will likely be going to the remote site after the checkout. How do you have yours setup? Do you go from the checkout page to the confirm page before going to the gateways site? If so then you should have a chance to grab the user's state before sending them off to get the tax to show properly.

Along with the details please also post back with any relevant files like the checkout, confirm, and a copy of your cart file from within the WA_eCart folder. Make sure to take out any login or gateway credentials from your checkout pages before posting them here in a zip archive.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...