in product preview
I have purchased your library services and when I open Menu Writer and Pro. Assist the image files do not show up in the preview window. They will show if I use the explorer browser, but I didn't sign up to get half of a product. I uninstalled all the extensions and reinstalled them, even deleted the .dat file to take precautions and nothing has worked.
Any suggestions here.
This is a similar message that was submitted by someone else that never got a response. I am waiting for some type of help here, tech support.