IMHO-Truly a misleading practice on WebAssist's part
It is also listed under the FAQ tab of the PowerCMS Product page:
It is not something that is being hidden.
solution packs do not have any activation. This is the main reason they cannot be refunded. They are prebuilt PHP code.
There is no way to ensure that you don't continue using the php once the refund is processed.
I too have a considerable investment in WA products, over $1,700US.
Jason, you can quote the FAQ, product pages, or whatever announcements, but your customers are voicing their displeasure--and that will translate to poor word of mouth about WA and its products.
Every customer of an existing solution pack product should have been told explicitly YOUR UNLIMITED LICENSE WILL CHANGE TO A SINGLE DOMAIN LICENSE if you upgrade, and you will have to pay $XX for each additional domain. Otherwise we all assume that it's business as usual, and that we are upgrading some new features, and not downgrading our license. (Do you really read the EULA for products every time you upgrade?)
I personally have recommended your products to many other developers because of your simple model - unlimited developer usage. Now, I don't feel I can trust WA anymore. The company is not being forthright (in my opinion and that of scores of posts here.) As a result, I will be more reticent in recommending your products, and definitely NOT the solution packs.
And, so far, the only quantifiable reason that has been voiced for this licensing change was the one by SOJO Web, that being abuse of hosting services who buy one license and then give it away to many customers. If that is the issue, then don’t penalize the rest of us with such restricted licensing--such as asking us how many sites we (non-hosting types) are using and allow that number in the basic license.
I have unfortunately already done my upgrade to version 2, and did not know about the change in licensing. I only found out about it when I went to the support forum to ask some questions on another CMS topic. I am considering that money as lost (or maybe I will use it on one site.)
It is fair to say that I am also a p***ed-off, upset customer. These changes, and not being forthcoming about them, smacks of used car sales techniques, not what I expect from a professional outfit like WA.
I am definitely rethinking my relationship with WA, and will be looking more actively for other vendors, especially for CMS solutions. (And please don’t quote the FAQ again!)