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WebAssist Solutions - EULA Update

Thread began 3/18/2010 4:18 pm by neilo | Last modified 4/21/2010 3:09 pm by neilo | 5317 views | 88 replies

Office Guy-172461

I think the whole thing is unrealistic. If WA is so afraid that they are going to lose their software that they are willing to drive away old customers, something is drastically wrong.

I went from not reading the EULA after the first purchase (because of the trust WA earned), to worrying about every line. This is not a good way to treat your customers. I can only assume that you have other ventures that are more important.

I also went from being an active Microsoft partner, to switching all of our clients to Linux servers for exactly the same clause. The "don't worry about it, we'll never actually use it" defense just doesn't cut it. It's still a legally binding contract.

I have no interest in what's on your computer. I just don't understand why you have to see what's on mine. You should be able to see abuse in the market place without resorting to snooping. Did you have to examine the ISP's network to find a problem?

  By adding it, we hope that will be deterrent enough so that we will never need to use it.  

That part is working. The easiest way for me to insure that, is to stop buying your software. That will protect WA and my network at the same time. It also avoids the conflict between existing NDAs and the WA EULA that stomps all over them. You can't agree to keep things confidential and grant full access to outsiders at the same time. Sorry you find this silly.

Thank you for your offer of discounts, but I think it's time to find other solutions.

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