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Thread began 4/05/2010 2:28 pm by johnffrench314542 | Last modified 4/16/2010 1:41 pm by johnffrench314542 | 354 views | 4 replies

Jimmy Wu

Originally Said By: jon_upton
  You don't appear to post back solutions when they have gone to ticket and subsequently been resolved

regards

Jon  



The reason for this is that in a lot of cases, the users will not respond once they got their issue working. Some of the other times, the user will post saying they got it resolved, but not say what they did to get it working. If we resolved it and know what the resolution is, we will post it onto the forum.

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