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Can't access PG... "Lost" (?) name/password

Thread began 4/01/2010 1:13 pm by oldon397158 | Last modified 4/01/2010 7:09 pm by oldon397158 | 639 views | 1 replies


Can't access PG... "Lost" (?) name/password

I don't know why Laura said for me to post this on an open forum when I need a private response but anyway, maybe Jimmy (who doesn't recieve private mail, I found out) or someone else can help me... off-list please.

Name: Don Burgdorf


Type: Sales/Customer Service

Feedback: My Power Gallery login isn't working... I thought I was using my Web Assist name and password but that isn't letting me in to the program. We've been traveling and I haven't tried to access my galleries in a while. Did I use something different back then? Please remind me what name and password I used. Thanks, Ol' Don

Hi Don,

I am sorry that you are having a difficult time, however I am not the best person to assist you. I would like to refer you to our free technical support at our Community Forum. All you have to do is CLICK HERE login and follow the instructions to submit a question. Any and all correspondence should occur through your Support History. You can access your support history if you CLICK HERE and login.

I assure you your inquiry is of utmost importance and we will do our best to respond to you as soon as possible. Please let me know if I can be of any further assistance, thanks!

Kind Regards,

Laura Savelli

800.886.0130 x136


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