I was using iRite and I have since fixed my problem by switching to another product. I have actually never had what I would deem a trouble free iRite installation.
iRite is too flaky and since you have discontinued ASP in your product line I needed a better solution.
Suggestion for you: Stop rebranding other peoples product. The Native Web Assist stuff is top notch quality and every time you release someone elses rebranded stuff I am thoroughly disappointed.