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WebAssist Sending Passwords in Email

Thread began 3/06/2010 3:49 pm by scott402634 | Last modified 3/15/2010 10:22 pm by scott402634 | 3505 views | 26 replies

Office Guy-172461

Originally Said By: Michael Lekse
  We can make this fix and not send the email password in the follow up email. It is not a huge deal for us. However, we did put the password in the email because, believe it or not, customers were complaining that they could not remember the password that they use and that we should add it to the email for a quick reference.

I'll talk to the team tomorrow to see if we can make the change.


I would weigh carefully the number of complaints about security vs the previous complaints about not having the information customers needed to purchase products.

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