Hey - everyone read this thread from some more enlightenment on the Web Assist technical support & documentation manifesto...
Someone started a poll, and the WebAssist tech support people were voting...nice.
And here's more advice from them:
"We want your documentation suggestions, and we want your feature requests. So, post them in the WishList forum if you are looking for something specific."
I think that we're all looking for more specifics in general. Simply said. Be as specific as humanly possible with all documentation. Perhaps two versions - the Quickstart documentation, then the in-depth documentation that will actually help web developers?
I totally agree 100% with this yogastudents362523 review. I have also purchased over $500 worth of software from this company and still don't use most of it because I can't find any documentation on how to make it all work together.