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Webassist competing with it's customers?

Thread began 2/26/2010 1:52 pm by info401979 | Last modified 3/19/2010 11:26 am by info401979 | 3588 views | 31 replies

info401979

a client getting upset because there is a 1800 price difference is emotions and anyone that deals with clients knows that emotions have very little to do with reality

it has nothing to do with a design brief or anything else at least in the clients mind and perception

it has everything to do with features price and perceived value

once a client perceives that you have done them wrong its a cliff and your the one falling off it

in a clients mind if they can get everything that i charged them 2000 for and only pay 200 then they will go with the 200 and if they find it out afterthefact they are going to be upset

because they can simply find copyright info within the files and then find webassist.com

i am not saying the webassist should remove their copyright info

i am saying that directly competing with their own customers is a bad thing unless webassist is shifting from supplying developers tools and moving toward providing solutions that will let non developers act as if they were developers and actual developers just need to suck it up

of course the danger of setting up non developers in this manner is that they're being set up to fail the first time their customer asks them to make changes to this solution that theyve claimed theyve created and have no ability to do so

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