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order/paypal serious problem

Thread began 2/26/2010 10:07 am by i.edwards384429 | Last modified 3/01/2010 8:17 pm by i.edwards384429 | 777 views | 5 replies

i.edwards384429

order/paypal serious problem

Hi

Now have the site "live" with both the test mode and sandbox unchecked.

I seem to have a multitude of errors and to be honest I'm not sure where to go from here!.

If I go onto the site www.mbsuk.co.uk and follow this order

1. register an account

2. request the validation

3.Copy the email validation and paste into IE

4. Go to the profile and fill in my details

5. Browse the products

6. Add an item costing £1 to the cart

7. Press the paypal button

8. Fill in my paypal details and login

9. Screen opens reviewing the payment information

10. Press the continue button

11. Page returns to pp_confirm.php?token=EC-1NU11463YR913633R&PayerID=N8356DSMB2GYQ

12. Paypal express info area is blank as is the shipping area

13. Press Submit order

14. Get message Transaction not complete please return to check out and try again.


I've also found that if I do not log in but just select an item I can still proceed through the checkout process without adding name address etc until I again reach no 14 as above.

Wouold appreciate some help

thanks

Ian

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