close ad
WARNING PC USERS: Do Not Install the DREAMWEAVER CC 2017 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Complete waste of money!!!

Thread began 2/21/2010 7:00 pm by Useless company | Last modified 2/22/2010 9:31 am by Useless company | 986 views | 1 replies

Ray BorduinWebAssist

We don't delete forum posts, so it will stay up here.

It is true that if you are looking for file upload functionality, the contact form does not include that.

The solution you purchased is a simple contact form. It doesn't include database or file manipulation. We offer tools that will allow you to add that.

The metaphor I would use is that we offered you a "pre-built mobile home" and you purchased it for a vacation getaway, but mostly wanted a place to put a hot-tub to pass those long winter nights. Now we also sell hot-tubs, but they don't come with the standard mobile home purchase, but can buy one for an additional price.

Now we also sell mobile home building robots, and hot tub building robots so that you can get into the business of building homes and hot tubs to sell to others and don't have to build them from scratch yourself, but those also cost more.

We aren't proud of dissatisfied customers, but we don't delete their angry rants and threats of character defamation. That way you or anyone else could read the forums to get a better picture of who is and isn't successful and why.

Regardless of your experience we are a reputable and client-focused company that does their best to satisfy and make our clients successful.

The next version of Universal Email will include file upload, so only one product would be needed to make updates. However purchasing a solution that needs customization will always require either our tools or hand coding to update, and if you use our tools, you would of course have to buy them (or get a library membership).

You purchased one of the least expensive items we sell. We are clear on our site that solutions are for specific functionality and can be customized with our tools or hand coding. Nowhere in the contact form does it mention file upload, so I'm not sure why you expected that specific functionality to be included.

We appreciate the candid feedback and will use it to improve our offerings.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...