Super Suite Marketing!
I know everyones frustration here, I too bought the entire Suite at $900.00 and have yet to be able to use it all, plus the fact you have limited time to review before requesting a return, While trying to learn how all the extensions work, then they are updated to a completely new release, then you have to pay for upgrade, and this is in the first year.
I know Web Assist offers a discount, My biggest complaint is Web Assist has done a superb job on marketing, with all the Tours of the extensions, but then the documentation is misleading, My main plan was to buy ECart to develop ecommerce sites, well, You really should caution "Unless you had prior PHP, MySql, development and training your going to have to learn this before diving into using Ecart!, Now if you had a Video course on Setting up a simple Ecart for use in your site, using all the required extension, then you could build on the concepts. The YouTube videos that you are now using are a tremendous help.
example setting up xaamp server. This was a breeze to setup using your tutorial.
And now with Power Store 3, It would be great if you did one on the customization of the store. with Web Assist extensions. I know you have many products and millions of support questions coming in, The forums are a great asset, Issue for me in setting up Power Store 3 have been solved by reading the posts. So now, I have decided. to start learning PHP and MySql. Its a challenge for me to learn all I can about using Web Assist Tools!
Most of all, your sales team have been very fair offering discounts on product.
And this is from a former frustrated customer.
Hang in there and have patience! It will all work out. You just have to push yourself to learn.
Computer Design Technologies