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Quick Link?

Thread began 2/18/2010 2:21 pm by neilo | Last modified 2/19/2010 4:45 pm by neilo | 476 views | 6 replies

Anna Robinson

Thanks for providing those access points Neilo. I'm sure those are also useful links to many folks. The difference of what we link to from the Support History page - and what you also have the option with on the Advanced Search page - is seeing *threads* you participated in (whereas posts will list threads you participated in multiple times) and not just threads you started. From the Advanced Search page, you can choose any way you prefer this listed by combining your selection under User Name and the Show Results as radio button over on the left.

Maybe "quick link" isn't the perfect term for having links to your forum threads on your Support History page but hopefully, despite any debate over terminology, it is useful for those who are less used to navigating our forums and more used to navigating our website and support ticket system. It is an addition and doesn't replace any other functionality, meaning you should feel free to continue to navigate to your threads the way you always have if you prefer that.

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