Hi Eric,
I cannot supply you with a link on here because it is a secure site. If you want to open up a ticket I can supply you with url, username and password or you could look through our most recent ticket, the login info is in there as well.
It gets changed to the default value as soon as the user goes to their shopping cart, then it changes to the default value again when they go to the confirm page, then it changes back to the default value again when they see the checkout_success page. The default values are set in the "Add to Cart" buttons on the shopping pages.
Do you want me to supply you with one of these pages? Or are you going to open a ticket?
Please advise.
Thanks for all of your assistance!