close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

Wow, eCart5 Looks Cool

Thread began 1/18/2010 12:40 pm by SPT | Last modified 2/17/2010 1:06 am by SPT | 1067 views | 9 replies

web_assist_mail157665

Please read the previous post.

This product had/has a lot of holes in it. As a user I'm expecting things to work as per your documentation. 3 bugs reported in the first hours of use.

First response:
Sorry you've had it more than 15 days - nothing we can do! (What! - how deeply did you want to offend me?)

Second response (after amazed reply):
We can offer you 10% off Powerstore (approx £9 - OK I've lost a huge chunk of time and money - taken time to report bugs and that's it!!)

IF you think £9 off my next purchase in any way covers the time lost trying to work out what they heck was going on, then the time wasted reporting the bugs - you have to be on a different planet. At least 3 hrs lost = £195 down the pan.

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...