Please read the previous post.
This product had/has a lot of holes in it. As a user I'm expecting things to work as per your documentation. 3 bugs reported in the first hours of use.
Sorry you've had it more than 15 days - nothing we can do! (What! - how deeply did you want to offend me?)
Second response (after amazed reply):
We can offer you 10% off Powerstore (approx £9 - OK I've lost a huge chunk of time and money - taken time to report bugs and that's it!!)
IF you think £9 off my next purchase in any way covers the time lost trying to work out what they heck was going on, then the time wasted reporting the bugs - you have to be on a different planet. At least 3 hrs lost = £195 down the pan.