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Linkpoint HELP PLEASE - config file error message

Thread began 2/16/2010 11:28 am by sam308940 | Last modified 2/16/2010 7:01 pm by sam308940 | 2304 views | 2 replies


Linkpoint HELP PLEASE - config file error message

Ok I have been troubleshooting linkpoint for 2 days now. i cant find any documentation - not even on thier own site.

I solved one issue (year has to be subbmited in format of 2 not 4 - ie 11 not 2011).

but now i get this:
SGS-020005: Error (Merchant config file is missing, empty or cannot be read).

from what i have come up with so far - this might be something to do with the staging server? (guessing from this info sgs_errors.php#20003)
Am i supposed to have knowledge of which server its supposed to be staged on?

And is there anything I need to do to make this not in testing mode, ie live?
when I have setup carts for accounts i have had to change them from testing to live.

My client is really nagging me to get this up asap - any help from anyone who knows anything would be sooo appreciated.

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