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Thread began 11/17/2009 8:05 pm by nickj | Last modified 1/31/2010 8:45 am by nickj | 6539 views | 59 replies


I just have to chime in on this. If not for Neilo and OG, I would have given up completely on WA products. Great products, not so great documentation. I have read post after post after post on people begging for better instruction....but 80% of the time, all they get are direction to an external source of instruction built and maintained not by WA, but rather by another user. In my opinion...the 2 fella's named above should be getting some compensation for their service.
I really don't understand why it takes so long to update your doc's....I would think that for every hour you invest in updating these, you would save 4 hours of answering "recurring" questions and issues.
Do you have any plans on applying your image fix to the cms solution ? Or am I just going to have to remember every single time I use it to go in and replace a file with one that works? It gets a little annoying....I actually have a word doc on my desktop to remind me to fix this every time I go to use it.
Why not have info on deleting the cache in the various extensions doc's? From reading through the forums, this seems to be quite an issue. Hmmmm maybe even build this function into your extension....on install, the extension auto deletes that cache.

Along with saying what is annoying me with your products, I should be fair and tell you that your new gallery format is great. With this one, you definately took a step in the right direction. Easier to implement, pdf & web page documentation...good job. One thing I would suggest is that I have seen a lot of posted feature requests on this...why not give a beta version to a few of your senior users ? Get some input before you put it out there..

Well thats my 2 cents, for what it's worth

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